Total Immersion US in LA is looking for a new Presales Engineer

Presales Engineer
Location: Los Angeles
Level: Engineer
Reports to: Presales Manager

Description:

Reporting directly to the North American Presales Manager, the Presales Engineer will be responsible to provide the following support.

  • Support the Sales team; offering process with technical validations, feasibilities and service offers
  • Support sales activities through presentations of Total Immersion’s value proposition
  • Be responsible for providing guidance and  presales support to Total Immersion’s partner network when appropriate.
  • Revenue generation by quoting accurate time and estimates along with cost effective project deliverables with the active support of the North American Professional Services team
  • Be responsible for optimizing the revenue of Total Immersion in terms of ratio between License and Services.
  • Seek optimum customer satisfaction and act as the primary point of contact for customer technical  questions during the sales process

Duties and Responsibilities:

Responsibilities include: explaining the features and benefits of the Total Immersion solution portfolio; comparing it to those of a competitor’s products; delivering product presentations to technical and management personnel and communicating with sales and product managers regarding customer needs.

Additional responsibilities include handling technical presentations at trade shows and conferences; completing RFI/RFP; identifying client requirements and ensuring proactive communications with customers to ensure customer satisfaction.

Presales Engineer requirement specifics:

–      Understand customer needs and constraints, help customer define the best Augmented Reality concepts for creating the best application to fulfill customer needs

–      Build customer quotations in accordance with corporate pricing rules and corporate revenue objectives

–      Validate with Professional Services the service offer during the presales phase and ensure region compliance with corporate margin guidelines

–      Provide reliable reporting through the company’s ERP information system

Technical and business related aspects of TI’s Presales Engineer:

  • Provide guidance in creative concepting, drive new Augmented Reality concepts taking into account existing and upcoming Total Immersion products features
  • Work cross-functionally to help define & deliver solutions to the regional market
  • Assist in educating the regional direct and channel sales force on the capabilities of the Total Immersion products.
  • Coordinate technical interactions between local sales representatives, local partners and Total Immersion back office support out of France
  • Integrate, apply and maintain the integraty of the corporate information system, its methods and procedures and quality standards
  • Provide reliable and accurate business reports responding to known corporate guidelines, especially for project reporting.
  • Support the offering process and validate the technical and service component of all offer
  • Educate the partner technical sales force on Augmented Reality solutions selling;support them in positioning the Total Immersion value proposition when necessary

This list is meant to be illustrative only and should not be considered a definitive list of job responsibilities.

Requirements:

  • BA/BS degree in engineering and/or computer science or buiness required;
  • 3 to 5 years of experience in presales or related field , successful track record of working in Tier 1 account in a Presales Environment would be a plus
  • Ability to grasp and relate complex technology, product and business concepts
  • Proven track record of building team consensus and collaborating across multicultural and functional lines
  • Ability to balance multiple priorities to achieve timely business results
  • Natural self starter, self-motivated, superior work ethic, multi-dimensional thinker, and natural at driving activities to completion

Specific personal skills:

  • A high level of personal discipline and organization
  • Able to work in a team and to share experiences
  • The ability to meet customer imposed deadlines
  • The ability to work well under business pressure
  • Creative with ability to find innovative solutions
  • Flexible in working with customers and other parts of the organization
  • Ability to work well with a minimum of supervision
  • Ability to work in a start up environment in a new market
  • Fluent in English and knowledgeable about the regional business culture
  • Very strong knowledge of Total Immersion products.
  • Ability to interface directly with R&D and sales&marketing departments.

Please send your resume and cover letter to  jobs.us@t-immersion.com.

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